> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://aide.payfacile.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How do subscription renewals work?

| Payfacile automates the management of your subscribers.

## ${color}[#6964e0](Subscriptions are automatically renewed according to the terms you established when you created the subscription offer:)

1. ${color}[#ffb300](**The initial order**)
First payment always happens at the initial order (the registration of your customer to the subscription offer).

2. ${color}[#ffb300](**Subscription renewal**)
Renewal of the subscription is fixed **at the anniversary date of the subscription**.

__Example :__ For a monthly subscription subscribed on March 15, 2019, the first renewal will take place on April 15, 2019. 

When the subscription is renewed, the amount of the subscription is **pushed into the customer's balance**.

The subscription renewal date is visible on the order details page.

3. ${color}[#ffb300](**Invoicing**)
The customer's billing date is separate from the subscription's renewal date.

By default the renewal date and the billing date are the same day, but they can be changed individually.

## ${color}[#6964e0](At billing date, the amount of the customer's balance is invoiced.)

|| If the customer's balance is 0€ at the billing date, no invoice will be issued.

4. ${color}[#ffb300](**Payment**)
The first automatic debit attempt takes place **3 days after the invoice date**. 

During this legal interval of 3 days, the invoice has the status "pending". 


![](https://storage.crisp.chat/users/helpdesk/website/6aa178af99f4c400/3_1p1jlqb.png)


|| Email notifications are sent at the time of renewal, billing and payment of the invoice.