> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://aide.payfacile.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to retry a withdrawal manually?

||| The first automatic withdrawal attempt always takes place 3 days after the invoice issue.

| You can manually initiate the debit by clicking on "Force automatic debit" under the invoice number visible in the payment list on the customer's record which can be accessed from [E-commerce // Clients](https://www.payfacile.com/customers).

![How to retry a withdrawal manually?](https://storage.crisp.chat/users/helpdesk/website/6aa178af99f4c400/en_1vggedd.png)

||| If the withdrawal has failed due to "insufficient funds" a new attempt will be made automatically every 24 hours. 

||| If the credit card is marked as invalid (Various possible reasons: expired credit card, credit card declared stolen or lost by its owner, credit card invalid or not allowing automatic debits, etc...), your customer will have to update his payment method. 