> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://aide.payfacile.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# The Customer Status


|| Manage your customers more easily by looking at their status.


# ${color}[#6964e0](Details of the different customer status: )

### ${color}[#ffb74d](* Prospect:)
A prospect has never made a payment. The prospect may have been created: 
* by clicking on the "NEW CLIENT" button in the "Customers" section.
* by registering on his own from your registration page.
* by starting an order without ever having finalized it.

### ${color}[#26a69a](* )${color}[#26a69a](Subscribed:)
A "Subscribed" is a customer with at least one subscription order with the status "In progress" or "Suspended".

### ${color}[#e57373](* )${color}[#e57373](Unsubscribed:)
A customer is "Unsubscribed" when all his subscriptions are terminated.

### ${color}[#26a69a](* )${color}[#26a69a](Client:)
A customer is "Active" if he has made a payment in the last 60 days and does not have an "In Progress" subscription.

### ${color}[#ffb74d](* Idle:)
A customer is "Idle" if he has not made any payment or order during the last 60 days and does not have an "In Progress" subscription.

### ${color}[#90a4ae](* )${color}[#90a4ae](Deleted:)
A customer is "Deleted" if he deletes his account from his private portal.
 
### ${color}[#90a4ae](* )${color}[#90a4ae](Archived:)
A customer is "Archived" if you have archived his customer file.