Events / triggers list

Here is the list of the Trigger in Zapier:

New order:
New order for any product.
New order for a specific product or products.

New payment:
New payment for any product.
New payment for one or more specific products.

Failed Payment:
Failed payment due to invalid payment method.
Failed payment due to expired payment method.
Failed payment due to insufficient funds.

Termination of a subscription

Differences between New Order and New Payment

When a customer place a new order, the following triggers are fired:
'new order'
'new payment'

When a subscription is renewed, the following trigger is fired:
'new payment'.

IMPORTANT : The sale of one-time products (physical products, digital products, or services) always activates the two triggers "new order" and "new payment".

Important information sent with the trigger New Order

Date of the order
Name of the customer
Customer's email address
Title of the order
Order reference

Important information sent with the trigger New Payment

Invoice date
Name of the customer
Customer's email address
Customer's phone number
Billing address
Delivery address
Total amount excluding VAT
Total amount including VAT
Invoice reference

Updated on: 03/10/2023