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Activate Live Mode
Guide to activate your account and accept your first online payment.
How to switch to Live Mode ?
Switching to Live Mode is done in 3 steps: Connect a payment gateway (Stripe for example) Choose a Payfacile plan Click on the 'Switch to Live Mode' button. Connect Stripe Go to the Settings section and click 'Payment gateway'. Click on "CONNECT STRIPE". Co
Why do I need a payment gateway ?
Payfacile is compatible with the following payment gateways : ** Stripe **: https://stripe.com/en 1.4% + 0.25 € for European cards 2.9% + 0.25 € for non-European cards ** Braintree **: https://www.braintreepayments.com 1.9% + € 0.30 for European cards 2.9% + 0.30 € for non-European cards
How do we secure payments ?
Feel free to contact our team for more information on security topics. You can ask questions on firstname.lastname@example.org or via online messaging accessible from the bubble at the bottom right of your screen.
How to connect Stripe ?
Go to the Store/Store settings/Payment gateway and click on 'Connect Stripe'. Fill out the Stripe registration form (or log into your account if you already have one). Follow the instructions to connect your Stripe account to your Payfacile account. Stripe's rates are as follow : 1.4% + 0.25€ for European cards 2.9% +
How to connect Braintree ?
To find your API identifiers on Braintree : Login to braintreegateway.com Go to Settings in the top bar Click on API Keys You will find your Public Key Under Private Key, click on "view" to see your Secret Key and your Merchant ID Braintree's rates are as f
How to accept SEPA payments?
To activate the SEPA payment you must make a request to Stripe from the "Payments >>> Settings" section: https://dashboard.stripe.com/account/payments/settings You will need to have an ICS number. You must request this number from your bank. This will take about 15 days. Once Stripe has activated SEPA on your account. You must come back to us for activation on Payfacile (5 minutes with one of our technicia
What about the deadlines for collecting funds ?
We seek to always serve you better. That's why we are constantly looking for new payment partners who could transfer funds faster. Do not hesitate to contact our team to find out more: email@example.com
What to do if your Stripe account is blocked ?
STRIPE's email You have to communicate : What you are selling (brief description) How your customers can contact yo