Use the payment status to track your activity and contact bad paying customers.

Details of the different payment status:

The "Paid" status indicates that the payment has been made and that the customer has been debited.
It also applies if you record a manual payment on a "Pending" invoice.

The "Pending" status means that the first debit attempt has not yet taken place (the legal time limit of 3 days before the first automatic debit attempt in the case of a subscription has not yet passed).
In the case of a SEPA payment, the payment remains "Pending" until the bank of the customer confirms the transfer.

The "Refunded" status applies when you refund a payment.

The "Cancelled" status applies when you cancel an invoice.

The "Failed" status means that the withdrawal has not been completed. The payment method is defective and no further attempts will be made. Various possible reasons: expired credit card, credit card reported stolen or lost by its owner, credit card invalid or not allowing automatic debits, etc.....

Insufficient funds:
The "Insufficient funds" status is defined when the customer's bank account does not have a sufficient balance to pay the invoice amount. In this case, a new sampling attempt is automatically made every 24 hours.
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